Paying your Meralco electricity bill with GCash is done inside the GCash app using Bills Payment. You can either scan the barcode printed on your bill or type your Meralco Customer Account Number (CAN) manually.
Open the GCash app, tap Bills, choose Electric Utilities, then select Meralco as the biller. Enter your CAN, bill amount (if required), and confirm the details before you pay.
After payment, keep the in-app receipt and reference number. Posting can be real-time during certain hours or may take until the next day depending on the channel and biller posting period.
If your payment is not reflected, first check the posting period shown in the Bills Payment flow and your transaction history. If the payment failed, GCash may automatically refund the amount after the posting period.
Meralco lists mobile wallets (including GCash) as a payment channel. Online payments may have different posting behavior (real-time vs next-day) depending on the specific partner and time of day.
Troubleshooting tips: confirm you selected the correct biller (Meralco), re-check the CAN digits, ensure you have enough wallet balance, and verify you have not reached your monthly transaction limits.